Silk Road forums
Discussion => Shipping => Topic started by: Holland_SR on November 19, 2011, 12:23 pm
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I have listings where I use one 'International' shipping as the only option at the postage price.
But I am still getting 'Domestic' in the postage column of my orders. Did these buyers not use the postage drop down, making it default to a non existent free shipping option?
If I get to make the shipping options, why is there still another option I didnt make.
This is especially bad because I want to make a listing where there is a fixed price of $10 and then $9,99 per gram for weed. Which is very cheap IF you buy proper quantity. But the problem is people who dont choose the $10 option in postage get a free domestic as default.
Anyway, I think there should only be the shipping options that I made. It shouldnt be able to default to one that I didnt include, like 'Domestic'.
Am I getting it wrong?
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I *think* what happened was SR originally had the default free domestic shipping in there when he changed the postage options a couple of weeks ago.
Then, after a couple of days, he gave vendors the option to remove the domestic shipping from each item.
However, it appears he neglected to throw an exception if clients don't pick any option, and processes it as the old default free domestic shipping. What it should do is reload the page with some bright red error text that says you need to pick a shipping option from the drop-down list.
Lucky for me my basic option is free delivery, so it hasn't caused me any hardships. I can certainly see where in your situation it could be quite the pain in the ass.
I'd suggest you message Silk Road over on the main site. A couple of times I've had similar issues he's responded promptly and politely, and implemented fixes rapidly.
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I sent a message, hoping for a fix..
If there is only one shipping option, that one should automatically be selected.